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Evidence Guide: HLTEN605B - Practise in the health clinic environment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

HLTEN605B - Practise in the health clinic environment

What evidence can you provide to prove your understanding of each of the following citeria?

Work as part of the multidisciplinary health care team in the health clinic environment

  1. Contribute appropriately to support the role of the multidisciplinary health care team in the health clinic environment
  2. Contribute to achieving effective team work and supportive group dynamics when working with health care colleagues
  3. Establish appropriate relationships with other members of the health care team
  4. Incorporate the philosophical framework for managing care in health clinic environment
  5. Recognise the contributions of emergency service personnel, referring agencies and other hospital department staff to the initial/emergency care needs of the client in the health clinic environment
Contribute appropriately to support the role of the multidisciplinary health care team in the health clinic environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to achieving effective team work and supportive group dynamics when working with health care colleagues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish appropriate relationships with other members of the health care team

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incorporate the philosophical framework for managing care in health clinic environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise the contributions of emergency service personnel, referring agencies and other hospital department staff to the initial/emergency care needs of the client in the health clinic environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform clinical nursing interventions in a health clinic environment

  1. Base nursing interventions on predetermined plans of care
  2. Ensure nursing interventions reflect client needs and individuality and are performed with dignity and respect for the client
  3. Perform nursing interventions with consideration of cultural and religious issues as well as client's physical, psychological and social needs
  4. Carry out nursing interventions in accordance with legal, professional, ethical and organisation requirements
  5. Recognise emergency situations and respond according to organisation policy and procedure and within legal and professional requirements
  6. Ensure pre- and post-procedure care is reflected in nursing interventions
  7. Contribute to and support health teaching plans for the client in the health clinic environment
Base nursing interventions on predetermined plans of care

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure nursing interventions reflect client needs and individuality and are performed with dignity and respect for the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform nursing interventions with consideration of cultural and religious issues as well as client's physical, psychological and social needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out nursing interventions in accordance with legal, professional, ethical and organisation requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise emergency situations and respond according to organisation policy and procedure and within legal and professional requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure pre- and post-procedure care is reflected in nursing interventions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to and support health teaching plans for the client in the health clinic environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist in the management of financial records in the health clinic environment

  1. Levy practice charges according to services rendered and provide account to client
  2. Reconcile financial records according to organisation policy and procedures
  3. Verify accounts received for accuracy and pay according to organisation policies and guidelines
  4. Complete payroll procedures in a timely and accurate manner
  5. Use collated information in decision making
Levy practice charges according to services rendered and provide account to client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reconcile financial records according to organisation policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Verify accounts received for accuracy and pay according to organisation policies and guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete payroll procedures in a timely and accurate manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use collated information in decision making

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain health clinic supplies

  1. Manage health clinic supplies according to organisation policies and procedures
  2. Implement stocktaking procedures according to organisation policies and guidelines
Manage health clinic supplies according to organisation policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement stocktaking procedures according to organisation policies and guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist in maintenance of health clinic policy

  1. Ensure work is carried out according to health clinic policy
  2. Assist in the development of health clinic policy within role responsibility
Ensure work is carried out according to health clinic policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist in the development of health clinic policy within role responsibility

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist in the management of the client process

  1. Plan and implement admission and discharge routines within role
  2. Manage appointments according to client priorities, available resources and within organisation policies and guidelines
  3. Notify appropriate personnel of client requirements
Plan and implement admission and discharge routines within role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage appointments according to client priorities, available resources and within organisation policies and guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify appropriate personnel of client requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist to evaluate the outcomes of planned nursing actions for the client attending the health clinic

  1. Monitor client's response to planned nursing interventions and progress toward planned goals and interventions, and document and report to the appropriate members of the health care team
  2. Initiate appropriate first aid/emergency treatment in response to adverse reactions or complications
  3. Report and document first aid/emergency treatment and the client's response to the treatment
Monitor client's response to planned nursing interventions and progress toward planned goals and interventions, and document and report to the appropriate members of the health care team

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Initiate appropriate first aid/emergency treatment in response to adverse reactions or complications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report and document first aid/emergency treatment and the client's response to the treatment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Observation of performance in a work context is essential for assessment of this unit

Consistency of performance should be demonstrated over the required range of workplace situations and should occur on more than one occasion and be assessed by a registered nurse

Context of and specific resources for assessment:

This unit is most appropriately assessed in the clinical workplace or in a simulated clinical work environment and under the normal range of clinical environment conditions prior to assessment in the workplace

Where, for reasons of safety, access to equipment and resources and space, assessment takes place away from the workplace, simulations should be used to represent workplace conditions as closely as possible

Method of assessment

Observation in the work place

Written assignments/projects

Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice

Questioning - verbal and writing

Role play/simulation

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Required Skills and Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

Activities of daily living

Admission and discharge process

Advanced in-depth knowledge of anatomy and physiology and pathophysiology of disease

Advocacy

Client rights and responsibilities

Confidentiality and privacy

Effective communication skills

Emergency and first aid management

Ethical standards

Grief and loss

Health teaching

Health-illness continuum

Legal and professional standards for practice

Manifestations of disease states

Manifestations of disease states

Medical terminology

Occupational health and safety legislation

Organisation policy and procedure

Participating as a member of the health care team

Principles of health assessment

Reflective practice

Essential skills:

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Apply principles and practices of:

infection control

surgical asepsis

Apply principles of documentation to document:

planned nursing interventions

planned health clinic requirements and procedures

Apply professional standards of practice:

ANMC code of conduct

ANMC code of ethics

ANMC national Enrolled/Division 2 nurse competency standards

state/territory Nurse Regulatory Nurses Act

state/territory Nursing and Midwifery Regulatory Authority standards of practice

scope of nursing practice decision making framework

Develop and maintain clinic policy

Ensure maintenance of skin integrity

Maintain evidence based practice in line with current literature and work of professional bodies associated with clinic management

Maintain stocktake/inventory of supplies

Manage administration of medications as per jurisdictional and legal requirements

Undertake fundamental and complex clinical nursing interventions

Use appropriate accounting practice to maintain financial records

Use language, literacy and numeracy competence required to communicate effectively with client, group, colleagues and to record or report client outcomes

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Multidisciplinary health care team members could include:

Medical staff

Nursing staff

Administration staff

Clients and their families

Health clinic environment could include:

Pre-admission clinics

Outpatient clinics

Medical clinics

Doctors surgery

Community clinic

Nursing interventions include:

Fundamental nursing interventions

Complex nursing interventions

Removal of sutures/staples

Monitoring of intravenous fluids

Monitoring of blood products

Clinical nursing interventions - temperature, pulse, respirations, blood pressure, body mass index

Urinalysis

Specimen collection

Blood glucose level monitoring

Management of financial records may include:

Banking

Accounts

Audits

Liaison with Australian Taxation Office

Health clinic supplies may include:

Consumable items eg. stocks, stationary and products

Non-consumable items eg. instruments and equipment

Client process may include:

Admission

Discharge

Schedule of appointments

Making arrangements with community agencies eg meals on wheels

Triage

Pre and post procedure care

Health clinic policy may include:

Business plan

Policy and procedures manual

Client admissions

Client care

Debt collection

Evaluation of planned outcomes could include:

monitoring of clients response to procedures

clarification of client understanding of health teaching, discharge planning or return appointment schedule

client understanding of care needs post discharge